Emotion Detection Through Voice Making Progress

Computer Software Decodes Emotions Over the Phone

from Discovery News by Eric Bland
"THE GIST

• A company called eXaudios has developed software that detects emotions during a phone call.
• The program is currently used by companies to assist customer service agents.
• The versatile software could even soon diagnose Parkinson's disease, schizophrenia and even cancer."

As the computer becomes better at recognizing our moods, it becomes better at positively or negatively changing them. From my post about the digital secretary which I think really benefits from being placed in the context of this software:

"But let's go further and a little bit darker. If we improve CGI and voice simulation, there will be no reason not to have this secretary actually appear as a simulated friend- one who knows what will make you happy depending on your mood, one who won't mind giving you perpetually undivided attention. If it's linked to your cellphone, this friend could also fill you in on things and give you advice:

"you know you seem a little down today- why not try calling Robert or Jessica- you haven't seen them in a while, and last time you hung out you all had a great time." (it was listening to the quality of your voices and watching everyone's facial expressions)

you: "I dunno, what about Eryka, she seems pretty cool... what are the chances that she's into me?"

computer: "approximately 3,720 to 1"

you: "damn"

Even further and much darker, what if we allowed our secretaries to communicate with one another, say even temporarily like at a party. They would watch everyone's interactions, occasionally chiming in to suggest mingling (think a futuristic version of facebook suggesting that we help people become more social). Toward the end of the night we could begin some sort of Game Theory algorithm where each of the secretary agents would trade data until coming up with a "greatest possible universal happiness" formula which would pair those of us wanting to go home or to the next party with someone with each other in the most efficient way. And even if we don't agree to trade data, people will each use their own gathered information to see who they might have a shot with as things are winding down. Of course young people will also learn how to fool the system (like learning to pass a lie detector test) which would have certain advantages. As computer-aided social interaction becomes the norm, how will everything change?"